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World of John Williams CD/DVD Update

 
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danielsmith
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Joined: 11 Aug 2005
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PostPosted: Thu Feb 02, 2006 5:36 pm    Post subject: World of John Williams CD/DVD Update Reply with quote

To Whom It May Concern:

I was one of the conductors for the World of John Williams concert and just enquiring what date the CD/DVD will be available at all? I saw 13th January in another post. Is this correct? I'd really like to be kept in the know here, just that I haven't heard anything and haven't even been consulted over it or anything. I also understand people have pre-paid for it as well?

My best and thank you kindly,

Daniel.

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Nephtis
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PostPosted: Mon Feb 06, 2006 11:21 am    Post subject: Reply with quote

I have been informed that they will be ready rather shortly, but a specific date has not yet been announced. When it is it shall be posted in the announcements section.
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webbie64
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PostPosted: Fri Feb 17, 2006 10:47 am    Post subject: World Of John Williams CD & DVD - Release Date Reply with quote

As one of those who pre-paid way back in May 2005, I share Daniel's concern over the considerable time delay in providing the products. Even pre-purchased DVDs of current First-run TV Series are generally with me within 3 months of the order (i.e. within weeks of the TV run ending). It's almost two weeks since you said 'rather shortly'. How much longer will it be? Question

You might also consider the "World Of John Williams" poster still showing in Town Hall station, as there is no '2005' year on the date and you may start attracting a range of commuters who believe it's advertising an event for this year - Can Daniel come back if the public demands it? Wink
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-=SeRaPH=-
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PostPosted: Fri Feb 17, 2006 7:02 pm    Post subject: Reply with quote

The CD is in print and is due to be delivered for sale next week =D

EDIT: and yes, if the public demands it, we can host another WoJW... but probably not -_-;

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transistor
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Joined: 22 Sep 2005
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PostPosted: Sat Feb 18, 2006 2:16 am    Post subject: Reply with quote

to be honest i didn't know you had the concert, now there's no more oohh noooooooo..... =(
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webbie64
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PostPosted: Thu Mar 30, 2006 11:21 am    Post subject: World of John Williams CD/DVD Update Reply with quote

It is now over a month later and still no CD/DVD Pack. Can you provide an update as to when I will receive my order from the night? Confused
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xyde
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Joined: 03 Apr 2006
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PostPosted: Mon Apr 03, 2006 11:53 pm    Post subject: Reply with quote

I have also purchased the CD/DVD pack from the WOJW night, it was certainly the best 40 bucks I spent in 2005. However, I am still unable to enjoy it... Sad

I hope the Eminence staff keeps us updated. Probably should provide us an ETA so that we don't keep waiting up.

I'd very much like to see another movie-themed concert, perhaps by other composers such as Jerry Goldsmith and Hans Zimmer.
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-=SeRaPH=-
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PostPosted: Tue Apr 04, 2006 9:59 pm    Post subject: Reply with quote

Yeah sorry dude ><

The CD has been mastered and I have the printed out version right here except printing errors >< I was all for sending them out to everyone then sending the reprints later but no, our management decided otherwise and send you the final version...

Sorry for the delay...

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xyde
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Joined: 03 Apr 2006
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PostPosted: Fri Apr 07, 2006 8:52 am    Post subject: Reply with quote

that would be great! i can't wait to receive it in my mail!

speaking of which, i'd like to clear some complications regarding the mailing address for this package. who do i contact regarding this? is there anyone i can email (and who'd actually reply me) to reconfirm the mailing address?
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mad1dude
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Joined: 02 Jan 2006
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PostPosted: Fri Apr 07, 2006 11:12 am    Post subject: Reply with quote

xyde wrote:
that would be great! i can't wait to receive it in my mail!

speaking of which, i'd like to clear some complications regarding the mailing address for this package. who do i contact regarding this? is there anyone i can email (and who'd actually reply me) to reconfirm the mailing address?

Sure! The easiest way to clarify/update your mailing address is to send an email to enquiries@eminenceonline.com with all of your details. Make sure you specify that you are updating your mailing details. That email address is monitored by staff, so I would suggest that this is your best option.

Hope that helps Smile
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webbie64
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PostPosted: Mon Jun 05, 2006 4:14 pm    Post subject: WOJW CD&DVD Update request Reply with quote

Almost 2 months since the printing error. Any word on when we'll get the discs (almost 12 months since the concert). Rolling Eyes
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-=SeRaPH=-
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PostPosted: Tue Jun 06, 2006 11:57 pm    Post subject: Reply with quote

We've finally got the slick yesterday.
We are in the process of putting them in the CDs now Sad

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xyde
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PostPosted: Sat Jul 22, 2006 2:36 pm    Post subject: Reply with quote

It's been more than a year since WOJW... I'm reminiscing without my DVD/CD pack...

Are they already sent?
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xyde
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Joined: 03 Apr 2006
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PostPosted: Tue Sep 05, 2006 5:26 pm    Post subject: Reply with quote

Hi Eminence!

I'd like an update on the WOJW CD/DVD Pack please! I've moved from my previous address since last year and I want to know if it's been sent correctly. Or if it's been sent or not...
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webbie64
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PostPosted: Mon Sep 11, 2006 1:00 pm    Post subject: Re: World of John Williams CD/DVD Update Reply with quote

webbie64 wrote:
It is now over a month later and still no CD/DVD Pack. Can you provide an update as to when I will receive my order from the night? Confused


It is now over 5 months later and still no CD/DVD Pack. Can you provide an update as to when I will receive my order from the night? (I notice the Town Hall Station poster finally got pulled down last month) Question
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-=SeRaPH=-
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PostPosted: Mon Sep 11, 2006 1:15 pm    Post subject: Reply with quote

Ummm... from what I know, there will be no DVD and that letter has been sent out like months ago. There was several options there as well.

The CD itself is out and has been out for months now.

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webbie64
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PostPosted: Mon Sep 11, 2006 1:47 pm    Post subject: Reply with quote

-=SeRaPH=- wrote:
Ummm... from what I know, there will be no DVD and that letter has been sent out like months ago. There was several options there as well.

The CD itself is out and has been out for months now.


Thanks, SeRaPH. I have received nothing, despite being one of the first to sign up for what was promoted at the time as a DVD/CD combo. Please contact me offline at iwebb@talc.com.au so that we can make arrangements for me to get what now appears to be just the CD recording.
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-=SeRaPH=-
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PostPosted: Mon Sep 11, 2006 2:25 pm    Post subject: Reply with quote

I'm not in charge of merchendise but I'm sure our Merch Team will contact you very soon.
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xyde
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Joined: 03 Apr 2006
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PostPosted: Sat Oct 21, 2006 8:12 pm    Post subject: Frustrated: Have not got CD yet! Reply with quote

To whom it may concern,

I have been waiting for more than a year for the CD/DVD pack and I am growing frustrated. I am sure that the merchandise is released and has already been made available for online orders, yet I have received no package eventhough I have prepaid for it on the concert night.

I have informed through email many times of my change of address, and have received no acknowledgement or replies from the Eminence team. I understand that there is a change of plans in the Pack, removing of the DVD and I have not been informed of this, much less been approached to make a decision on the compensation.

I am growing impatient, and I feel that it is very irresponsible of the Eminence team to not respond to their customers/audience in such an unprofessional manner, especially after receiving a pre-payment.

William
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winterfall
Eminence Staff


Joined: 25 Apr 2006
Posts: 297
Location: Sydney

PostPosted: Sun Oct 22, 2006 12:43 pm    Post subject: Reply with quote

Dear William,

Eminence appreciates your concern on this matter. An email will be sent to you shortly from merchandise staff, which will hopefully provide suffienct explanation and action in regard to the World of John Williams pre-order.

We thank you again for your patience and dedication, and apologise for the inconvenience caused on our half.

If you have any other queries, please don't hesitate to ask me.

Yours faithfully,
Dacia (Eminence Staff)

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