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<  Event Discussion  ~  ANIF 05 CD
shmukdan
Posted: Thu Oct 19, 2006 8:31 pm Reply with quote
Newbie Joined: 05 Nov 2005 Posts: 10 Location: sydney
So are we going to get our CDs by the end of October now? coz it said on the Piano stories 4 programme that it willbe ready late October...
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athira
Posted: Thu Oct 19, 2006 10:08 pm Reply with quote
Eminence Staff Joined: 26 Aug 2005 Posts: 457 Location: Sydney
Somebody....help?

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CCJc
Posted: Thu Oct 19, 2006 11:12 pm Reply with quote
Seriously Needs A Life! Joined: 20 Sep 2005 Posts: 1594
DVDs will be bundled with the CDs.
Dvds had to be checked via madman.

Dvds are now in the process of correcting the changes requested from madman.

Printing will take about 20 working days.

So lets all pray it'll be just intime for passion or before ^^

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dimix
Posted: Fri Oct 20, 2006 12:33 am Reply with quote
Eminence Staff Joined: 01 Feb 2006 Posts: 203
Yes, regarding the ANIF05DVD. Eminence apologises for the delay.

Printing has been scheduled for late October. Issues regarding the licensing on behalf on Madman Entertainment meant that we had to halt production until the issues were cleared up.

We recently got the approval from the copyright holders, pending some changes in the DVD, which are being completed at the moment.

Once these changes are complete, all thats left to do is send the DVD master to the copiers / printers. So, as long as no outside force halts production again, expect to have the DVD available by November at the latest.

To make things clear, ANIF05 will only be available as a CD + DVD bundle. As an added incentive (and to say sorry for the delay), we have also included certain tracks from ANIF04 as special features. So rest assured, things are finally looking up for the DVD, and fully paid pre-orders should be shipped out as soon as stock arrives. We'll also be selling them at the December Passion concert.
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Vamino
Posted: Sat Oct 21, 2006 3:24 pm Reply with quote
Newbie Joined: 03 Nov 2005 Posts: 8
Do fully paid pre-orders include those of us that pre-ordered during ANIF05? What I mean is, do we still get the dvd/cd package or just a cd?
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CCJc
Posted: Sat Oct 21, 2006 9:14 pm Reply with quote
Seriously Needs A Life! Joined: 20 Sep 2005 Posts: 1594
Vamino wrote:
Do fully paid pre-orders include those of us that pre-ordered during ANIF05? What I mean is, do we still get the dvd/cd package or just a cd?


Yes to the former, cd+dvd.

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shmukdan
Posted: Mon Nov 13, 2006 9:34 am Reply with quote
Newbie Joined: 05 Nov 2005 Posts: 10 Location: sydney
its the 13th of November now, ive been waiting nearly a year for my cd now...
when am i going to recieve it??? i would like to have it asap please...could someone please contact me and tell me what is going on???

shmukdan@hotmail.com

PLEASE!!!
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terr0rflare
Posted: Tue Nov 14, 2006 6:26 pm Reply with quote
Newbie Joined: 12 Feb 2006 Posts: 12
I tried emailing merchandise@eminenceonline.com to change my address for my CD to be sent to, but my emails have all bounced :/ To whom should I make my emails from now on?
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CCJc
Posted: Tue Nov 14, 2006 6:44 pm Reply with quote
Seriously Needs A Life! Joined: 20 Sep 2005 Posts: 1594
terr0rflare wrote:
I tried emailing merchandise@eminenceonline.com to change my address for my CD to be sent to, but my emails have all bounced :/


Works for me, no bounces on my end

shmukdan second phase of the product is being prepared. Yes...still, beacuse when you rely on people to finish work, you're bound to get delays right?
Unfortunately things were delays, and Eminence apologizes for any inconvenience this would have already caused.

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winterfall
Posted: Tue Nov 14, 2006 7:36 pm Reply with quote
Eminence Staff Joined: 25 Apr 2006 Posts: 361 Location: Fukuoka, Japan
terr0rflare wrote:
I tried emailing merchandise@eminenceonline.com to change my address for my CD to be sent to, but my emails have all bounced :/ To whom should I make my emails from now on?


terr0rflare,

You're welcome to PM me with you address and I will have our records updated. ^^

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shmukdan
Posted: Wed Nov 29, 2006 9:21 pm Reply with quote
Newbie Joined: 05 Nov 2005 Posts: 10 Location: sydney
Ive been waiting nearly a year for my CD...now...!!!

When i first purchased the CD at the concert, it said end of DEC05 we will get the CD now its nearly DEC06 does anyone understand the Logic of DEC05 not DEC06???

This is making me think is it even worth going to the other Eminence events now...

This is just giving Eminence a bad Image!!!
I am not satisfied with this customer service!!!
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Burak_nn
Posted: Tue Dec 26, 2006 8:34 am Reply with quote
Newbie Joined: 12 Dec 2006 Posts: 17 Location: Poland
Oh man....
what's wrong with that CD? What's taking so long?
Please don't forget that you have many fans not only in Australia, and we have no chance to listen to your work, except from cd's and dvd's.
So pleeeeease, realease that $@@!$! Cd Smile

btw. Hi! It's my first post here Very Happy Smile
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-=SeRaPH=-
Posted: Tue Dec 26, 2006 10:53 am Reply with quote
Eminence Staff/Forum Admin Joined: 03 Aug 2005 Posts: 1092 Location: Probably in front of a PC
Hey guys,

The DVD is done and ready for production, it's been sent to the printers but we have some problems (since this is the first DVD there are a lot of legal hurdles). We're trying to solve it but it's Xmas and it's driving me and the merch team insane.

Please understand. If you think it's not worth the wait, I'll send you a refund. I understand it's over an year and yes, it does take that long if you are in our position.

I really don't want to marr the reputation of Eminence even more nor do I want to give stress to our merchandising team (since they can't really do nothing about it), you can directly PM me for any issues and I'll solve it to the best of my ability as the director of Eminence.

Again, I'm so very sorry and I'll only be too happy to make arrangement for each and every one of you.

Thank you,

Hiro

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ANIF07 Website
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Vamino
Posted: Thu Dec 28, 2006 7:58 pm Reply with quote
Newbie Joined: 03 Nov 2005 Posts: 8
Thanks for the update. Speaking for myself, I haven't been too bothered by the wait (I understand the difficulties), it just would have been nice to have been kept up to date more of the time. Smile
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