Eminence ~ View topic - ANIF 05 CD availability?

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< Eminence Discussion ~ ANIF 05 CD availability?

andrewsvan88

Posted: Sat Jul 08, 2006 2:50 pm

Regular Joined: 27 Apr 2006 Posts: 58

I pre-ordered the ANIF 05 CD straight after 'Piano Stories 3' and havent received anything since then. Anyone have any info as to when the CD becomes available and the latest date the CD will be posted to ppl who ordered the CD after 'Piano Stories 3'?

JellyfisH

Posted: Sat Jul 08, 2006 5:07 pm

Eminence Staff Joined: 11 Feb 2006 Posts: 340 Location: sydney

Hey andrewsvan88,

the ANIF05 cd is currently 90% done Smile

Jacky (our dvd guy) is adding more footage for the CD so it can reign above all other CDs as "the best of A Night in Fantasia and Eminence", so it will certainly be worth the wait =D

andrewsvan88

Posted: Sun Jul 09, 2006 3:54 pm

Regular Joined: 27 Apr 2006 Posts: 58

ok then thanx jellyfish, i never knew the CD also had footage in it, i thought it was just an audio CD so now im doubly excited when i get it! Very Happy

manfa

Posted: Sun Jul 09, 2006 11:45 pm

Regular Joined: 08 Jul 2006 Posts: 87

oh WOW! thats awesome!!! ^___^ there's going to be footage in it!! =D i reali reali reali love ANIF05 performance.....well it was my first one and it was just absolutely amazing =) so i really cant wait to buy this Very Happy

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Mr Taco

Posted: Thu Jul 27, 2006 2:00 am

Newbie Joined: 21 Jun 2006 Posts: 16

Ah... my friend was wondering why last year's CD wasn't available this year (we went last year and loved it).

I'll have to let her know about this.

transistor

Posted: Thu Jul 27, 2006 9:30 am

Seasoned Veteran Joined: 22 Sep 2005 Posts: 408 Location: planet Earth

be patient hehe, coz lots of us have pre-ordered the cd since ANIF05 night and we are still waiting for it Smile

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andrewsvan88

Posted: Sun Aug 27, 2006 11:08 pm

Regular Joined: 27 Apr 2006 Posts: 58

umm. . . . i was wondering whether anyone can update me on the progress of the ANIF 05 cd, coz its been quite a while, a couple of months really.

terr0rflare

Posted: Mon Sep 04, 2006 8:58 pm

Newbie Joined: 12 Feb 2006 Posts: 12

Same, still been waiting since the event night :/

andrewsvan88

Posted: Thu Sep 28, 2006 1:18 pm

Regular Joined: 27 Apr 2006 Posts: 58

I've heard form someone that the ANIF05 cd's will be finished and on their way by the end of this month. Is this true?

terr0rflare

Posted: Fri Dec 08, 2006 3:03 pm

Newbie Joined: 12 Feb 2006 Posts: 12

Well, according to this topic, it is just a matter of 2-3 weeks now! ^_^

-=SeRaPH=-

Posted: Sat Dec 09, 2006 6:03 am

Eminence Staff/Forum Admin Joined: 03 Aug 2005 Posts: 1092 Location: Probably in front of a PC

Yeah they been printed as we speak, there was another issue with the compatibility and we can't just issue out DVDs that dont work.

Really sorry for the invonvenience ><
Please forgive us!

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ANIF07 Website

terr0rflare

Posted: Mon Feb 05, 2007 1:41 pm

Newbie Joined: 12 Feb 2006 Posts: 12

Well, we're in the first week of February 07 now... Any update on the ANIF05 CD? Smile

-=SeRaPH=-

Posted: Mon Feb 05, 2007 8:17 pm

Eminence Staff/Forum Admin Joined: 03 Aug 2005 Posts: 1092 Location: Probably in front of a PC

Their still in printing, completely out of our hands, they had some problems with Master Disc 2 as it failed the read test, problem rectified and still awaiting delivery...

Dunno what to tell you guys... ANIF05 seemed cursed><

chocohi

Posted: Mon Feb 05, 2007 10:14 pm

Forum Professional Joined: 09 Sep 2005 Posts: 688

it was cursed because the performance at anif05 was astoundingly great and all the mystical spirits are causing havoc so that the customers become more and more eager to re-live the night once again.

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terr0rflare

Posted: Mon Feb 05, 2007 10:44 pm

Newbie Joined: 12 Feb 2006 Posts: 12

Wow, fair enough. I know ANIF05 is a sore spot for you guys and I understand completely. To be honest, I think I speak for the majority of the pre-order customers when I say that I don't mind this wait as I certainly know it will be worth it and I appreciate every effort Eminence has made for music lovers in general. The opportunity you have given to spark the interest in concert music for anime and video game fans is cherished by everyone of us - Such an opportunity is so rare and splendid in the modern age of music from your hip pocket/iPod. I personally can't tell you how grateful I am and how much I appreciate what Eminence has done for us. It's particularly special, given how forgotten Australia is in the world of video games/anime.

That said, I bear no ill-will or dissatisfaction in the Eminence team. I can't comprehend how much frustration you've gone through for it must be immense - that I can appreciate. It must be so aggravating getting this product knocked around back and forth so many times. I really respect how personally and professionally you guys are handling it and for that I give my thanks. I'm sorry that I seem to be one of the nagging customers! Let's face it - I'm much happier with waiting a few more weeks rather than getting a defective product in the mail (the latter case seems to be most common with a certain Australian DVD publisher that specialises in anime that will be left unnamed *coughcough*). Thanks very much for the update and hang in there! 一緒にがんばってね！

-=SeRaPH=-

Posted: Wed Feb 07, 2007 8:03 pm

Eminence Staff/Forum Admin Joined: 03 Aug 2005 Posts: 1092 Location: Probably in front of a PC

Awww... thank you /wipes tears...

xuriel

Posted: Wed Feb 07, 2007 8:24 pm

Newbie Joined: 07 Feb 2007 Posts: 3 Location: Sydney, Australia

I think I went to the anif05 with my dad (me be of 15 years), was it the one with TaikOz and at the end everyone kept asking for an encore of One Winged Angel?

-=SeRaPH=-

Posted: Wed Feb 07, 2007 8:52 pm

Eminence Staff/Forum Admin Joined: 03 Aug 2005 Posts: 1092 Location: Probably in front of a PC

yah

Nephtis

Posted: Wed Feb 07, 2007 11:39 pm

Eminence Staff/Forum Admin Joined: 02 Aug 2005 Posts: 867 Location: Ballarat

xuriel wrote:

and at the end everyone kept asking for an encore of One Winged Angel?

Good times, had by all.
Laughing

_________________

Eminence Staff Since 2005
-Destiny: The Dream Time Ensemble (Melbourne)
-Piano Stories III (Melbourne)
-Spirited Away with Youmi (Melbourne)
-A Night in Fantasia 2006 (Melbourne)
-Piano Stories IV (Melbourne)
-Passion (Melbourne)
-A Night in Fantasia 2007: Symphonic Games Edition (Melbourne)

shmukdan

Posted: Mon Mar 05, 2007 11:24 pm

Newbie Joined: 05 Nov 2005 Posts: 10 Location: sydney

I am still waiting for my ANIF 05 CD.

I was informed that it will be delivered to us by Mid Dec 05, then Jan 06 which would have been fine with me.

NOW it is March 2007 and I still haven't recieved my CD yet and I am wondering what on earth is going on!!!

This is a REALLY REALLY bad service!
And it makes me think that Eminence not trustworthy!

Because of this bad service, I don't think I will be bothered to attend ANY concerts that Eminence produces this year!!!

This is just outrageous!!!

mad1dude

Posted: Tue Mar 06, 2007 1:00 am

Admin Joined: 02 Jan 2006 Posts: 502 Location: Sydney

shmukdan wrote:

Dear shmukdan,

Would you believe that the ANIF05 DVD/CD pack is finally here at our merchandising department, and it is in the process of being packaged for shipping?

Would you believe that we have had setback after setback in getting it printed and produced? All of which was frustratingly out of our control.

Would you believe that we almost gave up on it because everything seemed to work against us in getting this product out?

Would you believe that after nearly one and a half years this item is now finally ready for shipping?

I totally sympathise and absolutely agree that this has been the most difficult product to wait for. We are truly sorry that this ever happened. We are also sorry that you are disappointed with our 'service', and that you no longer wish to attend any of our concerts this year. It is unfortunate, as this year's concert is actually the biggest and most ambitious yet, with several major composers from Japan attending and support from Sony Playstation 3, among others.

If you no longer trust Eminence or have any faith in what we do, then there isn't anything we can do to change your mind. We don't have any excuses, simply because none would probably suffice nor would you likely accept.

We just hope that once people receive their ANIF05 DVD/CD pack, they consider that we had to pick up a project that a previous team didn't complete, we had to see it through to completion, regardless of the setbacks and issues, and then made sure that our previous commitments would be honoured. We respect the fact that many people have been waiting so patiently (and silently) for us to get to this point, and for that we are deeply grateful.

shmukdan, I thank you for your strong and candid feedback as it is a stark reminder of what we stand to face if we disappoint our fans, audience and customers.

Therefore, it is unlikely that we will ever aim to produce a DVD again. This is the one and only project. We have learned our lesson the hard way.

Nevertheless we always want to give our audiences more, as this is what we are about. Rest assured that we are working very hard on our upcoming A Night In Fantasia 2007 concert, and for those of you who are thinking of attending, we assure you that you will NOT be disappointed! With our signature concerts we KNOW we can satisfy audiences. Our track record proves that. We look forward to presenting this next performance with great enthusiasm!

Burak_nn

Posted: Tue Mar 06, 2007 2:11 am

Newbie Joined: 12 Dec 2006 Posts: 17 Location: Poland

mad1dude wrote:

Therefore, it is unlikely that we will ever aim to produce a DVD again. This is the one and only project. We have learned our lesson the hard way.

that's too bad... I was hoping to see more of your concerts, not only ANIF05 (since it's done). In that case, I should start earning some money for a plane ticket to Australia Wink

maybe I'll make it till ANIF08 Smile

btw. I fell kinda stupid to ask, but how much will porbably the ANIF05DVD and delivering it to Poland cost?

shmukdan

Posted: Wed Mar 07, 2007 12:32 am

Newbie Joined: 05 Nov 2005 Posts: 10 Location: sydney

mad dude,

The thing is we have provided a postal address when we paid for the product. If there is some internal problem then i think there should have been an explaination to the customers.

Although problems may have been out of your control, I do not understand why we couldn't have been informed through the mail about this technical difficulty. We have provided the organisation our postal address and im sure most of us would have understood the delays better if there was a personal letter.

As you said, 'some people are waiting patiently and silently', i think that being silent would not allow Eminence to grow to be a better organisation. Without our input, our thoughts and suggestions would Eminence improve? And without improvement, do you think there would be more people wanting to learn about Eminence?
Also, i did not know about the difficulties the organisation has been through until recently.

Im sure the upcoming concerts would be really great, this is not about the concert itself, it is the responsibility that the organisation should have and with good responsibility, i think we would respect you more for your service.

Finally, I strongly think that the quality of service can be a little better so we can feel that we have been cared for it i just little things like this that makes a big difference

CCJc

Posted: Wed Mar 07, 2007 9:28 am

Seriously Needs A Life! Joined: 20 Sep 2005 Posts: 1594

shmukdan, most of the points you stated is valid in its own right.

Quote:

mad dude,

The thing is we have provided a postal address when we paid for the product. If there is some internal problem then i think there should have been an explaination to the customers.

....

Finally, I strongly think that the quality of service can be a little better so we can feel that we have been cared for it i just little things like this that makes a big difference

Im sure Eminence will take into account your feedback kindly.

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Nephtis

Posted: Thu Mar 08, 2007 6:14 pm

Eminence Staff/Forum Admin Joined: 02 Aug 2005 Posts: 867 Location: Ballarat

As a company we have to take feedback in all its forms, whether good or bad.

However as a group of people dedicated to serving a niche market within Australia, we value ANY feedback greatly.

Feedback is the greatest tool to not only improve what we do, but to learn how we are seen and more importantly, ensure that we are providing what we aim so hard to give you all.

The posts above from our staff speak the minds of us all, and we are very sorry it took so long for this product to be completed.

For anyone who believes they can no longer trust our group, and/or will no longer attend our concerts, I am saddened. Without the support we receive, Eminence would simply cease to be. As the individual responsible for bringing Eminence to Melbourne I can assure you I want nothing more than to spread this music to as many people as I can. However, if in the process we are turning people away from us our goals are clearly not being met.

A Night in Fantasia 2007: Symphonic Games Edition promises to be our greatest concert and achievement ever. We are working furiously to ensure every aspect of the concert goes flawlessly. Keeping this in mind, I extend an invitation to those of you who no longer appreciate our group and our ideals to come along for one last try.

We've come so far since 2003, growing our fanbase and more importantly influencing a niche market which would otherwise be left in the dark. Growing in the area that we provide is no easy task I can assure you all, but we do it for you guys.

I can't make people attend ANIF07:SGE, but I would like you to attend to give us a final chance. See us for what we have become, how we have grown and what we have come so far to try and achieve. We are an extremely passionate group of people who believe in what we do, and hope we can please our audience.

As previously stated, should you still choose to leave us, that is your decision. We shall remain until we are not wanted, and until then we will do everything to the best of our efforts to meet our audience's expectations.

On behalf of Eminence I thank all of you who have waited for the ANIF05 DVD/CD pack, and thank every person who has provided feedback (good and bad) to us over the years. Through our surveys and this forum board, we can learn our faults as well as our strengths, and work to improve the situation based on the assessment of the fans as well as internal discussion.

I hope to see many of you at the Melbourne performance of A Night in Fantasia 2007: Symphonic Games Edition, as I am very excited to gauge the reaction of concert-goers to our biggest event yet...

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Vamino

Posted: Wed Mar 21, 2007 6:18 am

Newbie Joined: 03 Nov 2005 Posts: 8

Would it be at all possible on to get a rough estimate on when the latest we should receive our cd/dvd pack will be? I live in WA, and ordered this when I travelled to Sydney specifically for the ANIF05 concert. Now that I hear it's finally finished and shipping, I'm getting anxious to get and watch it. Very Happy

mad1dude

Posted: Wed Mar 21, 2007 8:36 am

Admin Joined: 02 Jan 2006 Posts: 502 Location: Sydney

For those of you awaiting their copies of pre-ordered ANIF05, the DVD/CD pack is currently being packaged and labelled for shipping. We are also making arrangements with Australia Post for bulk postage services. This is all expected to hopefully be completed within the next two weeks, and then delivery will occur.

Actual delivery times will then be subject to standard Australia Post schedules.

We'll post an update here when shipping actually occurs.

terr0rflare

Posted: Wed Apr 04, 2007 9:20 am

Newbie Joined: 12 Feb 2006 Posts: 12

Fantastic news, thank you! Any word on the shipping yet? I'm rather concerned as I have moved house since and was hoping my address had been changed..?

CCJc

Posted: Wed Apr 04, 2007 9:28 am

Seriously Needs A Life! Joined: 20 Sep 2005 Posts: 1594

terr0rflare wrote:

Fantastic news, thank you! Any word on the shipping yet? I'm rather concerned as I have moved house since and was hoping my address had been changed..?

You should probably email the merchandise department (merchandise AT eminenceonline.com) as soon as possible to ensure they have your updated details.

Staff also monitor these boards, so it's possible your concern has already been logged.

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mad1dude

Posted: Wed Apr 11, 2007 9:28 pm

Admin Joined: 02 Jan 2006 Posts: 502 Location: Sydney

For those of you wanting to know when the ANIF05 DVD/CD packs were going to be shipped, you will be pleased to know that ALL the pre-orders have been sent out.

If anyone has any specific enquiries regarding their pre-order or shipment, please contact the merchandise department via merchandise (AT) eminenceonline.com

Once again, on behalf of all of us at Eminence, we sincerely thank you for your extreme patience, understanding and continued support.

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