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Fado
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Joined: 16 Oct 2005
Posts: 4
Location: The Hills, Sydney

PostPosted: Sun Oct 16, 2005 6:51 pm    Post subject: ANIF Ticket queries Reply with quote

Firstly, hi, I'm Fado. I loves games, especially Nintendo and the like.

And I need some help.

I got an email after I booked my ticket to ANIF, with one particular phrase I didn't quite understand:

"For now, your tickets have been reserved. We will send you an email to confirm your payment and information on how to book seats and how to collect your tickets at the concert once your payment is confirmed."

Yeah, didn't quite get that, and I haven't received any other correspondence. If anyone could clarify that for me, it'd be much appreciated.

Yeah, so in a nutshell, my problem is that I don't know if my mum's credit card has been charged, I don't know how to reserve my seats and I don't quite know how to actually to confirm my payment. In conclusion, I don't know.

Help?

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-=SeRaPH=-
Eminence Staff/Forum Admin


Joined: 03 Aug 2005
Posts: 760
Location: Probably in front of a PC

PostPosted: Sun Oct 16, 2005 11:47 pm    Post subject: Reply with quote

Hi there~

If you could contact Steven on szhu@eminenceonline.com, he will be able to help you out =D

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s19823
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Joined: 15 Aug 2005
Posts: 17
Location: Online

PostPosted: Mon Oct 17, 2005 12:08 am    Post subject: Reply with quote

Hey

Ok here’s what it means.

Your tickets have been reserved, but your payment needs to be processed for you to get the tickets. So in other words, we’ve got your tickets, but need to be paid to give them to you.


The other line says that all information on booking seats and how to collect tickets will be in another email once we get your payment processed. This is so that we can confirm that you have actually paid already to book a seat.

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Fado
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Joined: 16 Oct 2005
Posts: 4
Location: The Hills, Sydney

PostPosted: Mon Oct 17, 2005 1:11 pm    Post subject: Reply with quote

Ok, I'll send the email, but how do I actually pay? I gave the credit card details online, but do I have to do anything else?
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s19823
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Joined: 15 Aug 2005
Posts: 17
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PostPosted: Mon Oct 17, 2005 9:47 pm    Post subject: Reply with quote

Nope. Just wait for the confirmation email which should take up to 3 or 4 days.
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